How to unlock Canon G3012 when waste ink counter reaches 100%
When the Canon G3012 displays 5B00, 1700 or 5B02, printing is blocked because the waste ink counter reached 100%. The solution is simple: use WICReset Connect to clear the counter and restore full functionality.
- Enter service mode on Canon G3012
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon G3012
Follow this exact sequence:
- Turn off your Canon printer.
- Press and hold the Canon printer’s RESET button.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 5 times.
- After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.
If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.
More methods available here:
How to Reset Waste Ink Counter on Canon G3012 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon G3012 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon G3012 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon G3012 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon G3012 Reset
Yes, the Canon G3012 is fully supported when the printer is in service mode.
Yes, USB is required. Wi-Fi cannot be used for the waste ink reset.
The reset usually takes about 2 minutes once started.
The waste ink counter reached its maximum value and must be reset.
Yes, no hardware replacement is needed for this issue.
Reset Your Canon G3012 Now
Reset your Canon G3012 now and remove waste ink errors using WICReset Connect and a valid reset key.
What you need
- WicReset Connect key (only about €6 – the cheapest option)
- Windows PC
- USB cable
Time required
About 2 minutes
Difficulty
Very easy
Works for errors
- Epson: E10, E11, E12, E91 and similar service errors
- Canon: 1700, 5800 and similar waste ink / support code errors
- Messages like “Waste ink counter full”, “Ink pad at the end of its service life”
Supported printer series
Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.
Reset Epson ink pad service
If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.
- Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
- Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
- No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.
FAQ (short)
Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.
Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

