Canon MG5500 – Waste Ink Counter Reset

Canon MG5500 reset tutorial – fix 5B00, 1700 and 5B02 without service

When the Canon MG5500 displays 5B00, 1700 or 5B02, printing is blocked because the waste ink counter reached 100%. The solution is simple: use WICReset Connect to clear the counter and restore full functionality.

Quick Summary
  • Enter service mode on Canon MG5500
  • Download & install WICReset Connect
  • Connect your printer via USB
  • Reset takes about 2 minutes
Required Step

How to Enter Service Mode on Canon MG5500

Follow this exact sequence:

  1. Turn off your Canon printer.
  2. Press and hold the RESET button on your Canon printer.
  3. Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
  4. Release the RESET button but continue to hold the POWER button.
  5. While holding the POWER button, press and release the RESET button 6 times.
  6. After pressing and releasing the RESET button the specified number of times, wait a moment before releasing the POWER button.

How to Reset Waste Ink Counter on Canon MG5500 – Step-by-Step

Step 1 – Download WICReset Connect

Click the button below to download WICReset Connect for Canon printers:

Step 2 – Enter Service Mode & Connect via USB
  • Ensure Canon MG5500 is in service mode.
  • Connect to your PC using a USB cable.
  • Wi-Fi is not supported for resetting.
Step 3 – Open WICReset Connect
  • Open WICReset Connect as Administrator.
Step 4 – Enter Your Reset Key & Click RESET
  • Buy a reset key using the button below.
  • Enter the key in the program.
  • Click RESET to start the operation.

The reset takes about 2 minutes.

Step 5 – Restart Printer
  • Wait until the program confirms completion.
  • Turn the printer off for 10 seconds.
  • Turn it back on — errors should disappear.

Canon MG5500 Error Codes Explained

  • 5B00 – waste ink absorber full
  • 1700 – ink absorber almost full
  • 5B02 – ink absorber full (reset required)

These errors do not mean your Canon MG5500 is damaged. It only means the internal waste ink counter reached 100% and must be reset.

WICReset Connect resets the counter safely in about 2 minutes.

Video Instructions – Canon Reset Tutorial

Watch the official Canon reset tutorial with voice-over and step-by-step explanation:

Available in 10 languages. Follow the video for a fast, safe reset.

FAQ – Canon MG5500 Reset

What does error 1700 mean on Canon MG5500?

It’s a warning that the waste ink absorber is nearly full.

How do I remove 5B02 on Canon MG5500?

Enter service mode and run the reset with a valid key.

Do I need internet access for the reset?

Only to download the software — the reset works offline.

Is it safe to reset the waste ink counter?

Yes, the procedure is designed specifically for this printer series.

Does the program detect my printer automatically?

Yes, once connected via USB and in service mode.

Reset Your Canon MG5500 Now

Fix ink absorber issues on your Canon MG5500 by entering service mode and running the reset tool.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.