Canon TS3310 error 5B00 fix – how to reset the waste ink counter at home
Canon TS3310 uses a waste ink counter that disables the printer at a programmed limit, triggering errors like 5B00, 5B02 and 1700. With WICReset Connect, you can reset this counter safely via USB.
- Enter service mode on Canon TS3310
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon TS3310
Follow this exact sequence:
- Turn off your Canon printer.
- Press and hold the Canon printer’s RESET button.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 5 times.
- After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.
If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.
More methods available here:
How to Reset Waste Ink Counter on Canon TS3310 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon TS3310 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon TS3310 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon TS3310 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon TS3310 Reset
It means the waste ink absorber counter is full.
Yes, you only need WICReset Connect and a reset key.
Yes, the Canon TS3310 must be in service mode or the reset won’t work.
Yes, after restarting the device, printing will be restored.
WICReset Connect works on Windows.
Reset Your Canon TS3310 Now
Restore your Canon TS3310 and eliminate waste ink counter warnings quickly and easily.
What you need
- WicReset Connect key (only about €6 – the cheapest option)
- Windows PC
- USB cable
Time required
About 2 minutes
Difficulty
Very easy
Works for errors
- Epson: E10, E11, E12, E91 and similar service errors
- Canon: 1700, 5800 and similar waste ink / support code errors
- Messages like “Waste ink counter full”, “Ink pad at the end of its service life”
Supported printer series
Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.
Reset Epson ink pad service
If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.
- Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
- Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
- No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.
FAQ (short)
Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.
Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

