Canon TS3491 – Waste Ink Counter Reset

How to remove 5B00 and 1700 errors on Canon TS3491 using WICReset Connect

Canon TS3491 error 5B00? Reset the waste ink counter using WICReset Connect and resume printing immediately.

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Quick Summary
  • Enter service mode on Canon TS3491
  • Download & install WICReset Connect
  • Connect your printer via USB
  • Reset takes about 2 minutes
Required Step

How to Enter Service Mode on Canon TS3491

Follow this exact sequence:

  1. Turn off your Canon printer.
  2. Press and hold the Canon printer’s RESET button.
  3. Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
  4. Release the RESET button but continue to hold the POWER button.
  5. While holding the POWER button, press and release the RESET button 5 times.
  6. After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.

If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.

More methods available here:

All Canon Service Mode Guides

How to Reset Waste Ink Counter on Canon TS3491 – Step-by-Step

Step 1 – Download WICReset Connect

Click the button below to download WICReset Connect for Canon printers:

Download WICReset Connect
Step 2 – Enter Service Mode & Connect via USB
  • Ensure Canon TS3491 is in service mode.
  • Connect to your PC using a USB cable.
  • Wi-Fi is not supported for resetting.
Step 3 – Open WICReset Connect
  • Open WICReset Connect as Administrator.
Step 4 – Enter Your Reset Key & Click RESET
  • Buy a reset key using the button below.
  • Enter the key in the program.
  • Click RESET to start the operation.
Buy Canon Reset Key

The reset takes about 2 minutes.

Step 5 – Restart Printer
  • Wait until the program confirms completion.
  • Turn the printer off for 10 seconds.
  • Turn it back on — errors should disappear.

Canon TS3491 Error Codes Explained

  • 5B00 – waste ink absorber full
  • 1700 – ink absorber almost full
  • 5B02 – ink absorber full (reset required)

These errors do not mean your Canon TS3491 is damaged. It only means the internal waste ink counter reached 100% and must be reset.

WICReset Connect resets the counter safely in about 2 minutes.

Video Instructions – Canon Reset Tutorial

Watch the official Canon reset tutorial with voice-over and step-by-step explanation:

Open Video Instructions (Canon)

Available in 10 languages. Follow the video for a fast, safe reset.

FAQ – Canon TS3491 Reset

Does WICReset Connect support Canon TS3491?

Yes, the Canon TS3491 is fully supported when the printer is in service mode.

Do I need a USB cable for the reset?

Yes, USB is required. Wi-Fi cannot be used for the waste ink reset.

How long does the reset take?

The reset usually takes about 2 minutes once started.

What causes error 5B00?

The waste ink counter reached its maximum value and must be reset.

Will this fix the printer without replacing parts?

Yes, no hardware replacement is needed for this issue.

Reset Your Canon TS3491 Now

Solve 5B00, 1700 and 5B02 errors on your Canon TS3491 with a fast reset using WICReset Connect.

Buy Reset Key Supported Models

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.

Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.