Epson C120 – Ink Pad Needs Service? Reset Waste Ink Counter (E11 Fix)

Epson C120 – Ink Pad Needs Service? Reset Waste Ink Counter (E11 Fix)

If E11 / Service required appears on Epson C120, the waste ink counter needs resetting. Do it with WicReset Connect in ~2 minutes. Keys start at 6 EUR. USB + Windows 7–11.

What You’ll See on Epson C120

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson C120 stops

Epson C120 stops to protect against possible overflow when the waste ink counter is high. A reset lifts the lock and printing resumes. The message can appear before pads are physically saturated.

Quick facts – Epson C120 reset

ModelErrorSolutionOSReset time
Epson C120Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson C120. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson C120

  1. Connect Epson C120 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson C120

Why does my counter grow fast?

Frequent head cleanings and short print bursts increase waste ink.

How to slow it down?

Reduce unnecessary cleanings; print longer jobs when possible.

Can sleep mode affect detection?

Sometimes — wake the printer fully before connecting.

What languages are supported?

The tutorial is available in many languages with narration.

Can reset be done in a service center?

Yes — but WicReset lets you do it yourself at home/office.

Tips for Epson C120 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson C120 reset instructions using WicReset Connect.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.