Stop ‘Service Required’ on Epson R360 – Waste Ink Counter Reset
If Service required pops up on Epson R360, the waste ink counter needs clearing. Use WicReset Connect + key (~2 minutes). Keys from 6 EUR. USB / Windows 7–11.
Symptoms – Epson R360
- Printer refuses to print, LEDs flashing.
- Shows Error E11 or Service required.
- Displays warning: Ink Pad Needs Service.
Why Epson R360 stops
Most often, Epson R360 shows Service required due to the waste ink counter. Resetting this value removes the lock and restores normal function.
Quick facts – Epson R360 reset
| Model | Error | Solution | OS | Reset time |
|---|---|---|---|---|
| Epson R360 | Error E11 / Ink Pad Needs Service | WicReset Connect | Windows 7–11 (USB only) | ~2 minutes |
Download reset tool & driver
No verified official Epson driver found for Epson R360. Please refer to Epson Setup Navi for compatible software.
Video tutorial
Available in many languages with narration.
Reset steps for Epson R360
- Connect Epson R360 to your PC via USB cable.
- Launch WicReset Connect and ensure the printer is detected.
- Buy a reset key, input it, and click Reset.
- Wait ~2 minutes, then turn the printer off and on again.
FAQ – Epson R360
Can I reset at 100% lock?
Yes — but many users reset proactively at ~95% to avoid downtime.
Will I see the counter after reset?
Yes — it should read 0% (or close) after successful reset.
Do I need to power-cycle?
Yes — turn the printer off/on after the reset completes.
Can I keep printing large jobs after reset?
Yes — monitor the counter and maintain the device as usual.
Any risks to cartridges?
No — cartridges/ink system aren’t altered by the reset.
Tips for Epson R360 reset
- Reset around ~95% to avoid full lock.
- Reduce unnecessary head cleanings.
- Use a short, high-quality USB cable for stability.
This page is dedicated to Epson R360 reset instructions using WicReset Connect.
What you need
- WicReset Connect key (only about €6 – the cheapest option)
- Windows PC
- USB cable
Time required
About 2 minutes
Difficulty
Very easy
Works for errors
- Epson: E10, E11, E12, E91 and similar service errors
- Canon: 1700, 5800 and similar waste ink / support code errors
- Messages like “Waste ink counter full”, “Ink pad at the end of its service life”
Supported printer series
Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.
Reset Epson ink pad service
If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.
- Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
- Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
- No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.
FAQ (short)
Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.
Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

