Epson XP-860 – Ink Pad Needs Service? Reset Waste Ink Counter (E11 Fix)

Epson XP-860 – Ink Pad Needs Service? Reset Waste Ink Counter (E11 Fix)

A full waste ink counter causes E11 on Epson XP-860. Reset via WicReset Connect in ~2 minutes. Keys from 6 EUR. Works on Windows 7–11 over USB.

Symptoms – Epson XP-860

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson XP-860 stops

Epson XP-860 throws a service lock when its waste ink counter reaches the limit. A simple counter reset often resolves it; it doesn’t always mean the pads are truly at end of life.

Quick facts – Epson XP-860 reset

ModelErrorSolutionOSReset time
Epson XP-860Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson XP-860. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson XP-860

  1. Connect Epson XP-860 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson XP-860

Why blocked if pads aren’t full?

The counter is an estimate; it can lock before physical saturation.

Does resetting change ink levels?

No — it affects only the waste ink counter.

Can I reset over a USB hub?

Use a direct, high-quality USB cable for best stability.

Will I lose settings?

No — network/print settings remain.

Can I print immediately after reset?

Yes — power-cycle the printer and it’s ready.

Tips for Epson XP-860 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson XP-860 reset instructions using WicReset Connect.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.