Canon Service Mode with 2 STOP Button Presses
Use this detailed guide for two STOP or RESET presses. It explains which printers belong to the group, how to count the presses correctly and how to confirm service mode before entering a Wic Reset Connect activation key.
Two Stop Or Reset Presses
This group contains older Canon designs where two presses select the intended service function. Using five or six presses can open a different mode.
This group contains older Canon designs where two presses select the intended service function. Using five or six presses can open a different mode.
The number of STOP, RESET, Cancel or touchscreen presses is not a decorative detail. It selects a printer mode. The correct sequence must be completed before Wic Reset Connect can access the supported waste-ink counter.
Two stop or reset presses is the defining sequence for this page.
The official table lists multiple iP and MP families under the two-press heading.
Service-mode detection and the protected reset should not use Wi-Fi or a hub.
The activation key is entered only after the printer stays visible in Wic Reset Connect.
Printers covered by this service-mode profile
Use the complete printer label, not only the first family letters. Regional suffixes and touchscreen layouts can change the correct controls.
Source note: The official table lists multiple iP and MP families under the two-press heading.
Check Wic Reset Connect supportComplete the service-mode sequence slowly
Keep POWER held through the press count. Pause briefly after the final press so the printer can register the selected mode.
Step 1
Turn the printer off.
Step 2
Hold STOP or RESET.
Step 3
Press and hold POWER.
Step 4
Release STOP or RESET while holding POWER.
Step 5
Press STOP or RESET twice.
Step 6
Wait briefly, then release POWER.
Service mode is used for a supported counter reset
Use the workflow for supported waste-ink messages such as 1700, 5B00, 5B01 or 5B02. Cartridge, print-head, scanner, paper-feed and mechanical errors need separate diagnosis.
A nearby model can use a different number of presses.
HOME, Resume or Cancel may be an invisible screen area during startup.
Never use an activation key to test whether service mode worked.
Software cannot stop a real ink leak or repair a saturated part.
Why the printer does not enter the expected mode
Most failed attempts come from a wrong count, an early POWER release, a misidentified touchscreen area or unstable USB detection.
Counting the initial button hold as a press
Stop, power the printer off completely and repeat the exact documented sequence. Confirm stable USB detection before continuing.
Releasing POWER before the second press
Stop, power the printer off completely and repeat the exact documented sequence. Confirm stable USB detection before continuing.
Using a touchscreen area without confirming its button mapping
Stop, power the printer off completely and repeat the exact documented sequence. Confirm stable USB detection before continuing.
Entering a key while the printer is still blinking
Stop, power the printer off completely and repeat the exact documented sequence. Confirm stable USB detection before continuing.
Service mode first, Wic Reset Connect second
After the printer enters the correct mode, connect it directly to Windows, select the detected model in Wic Reset Connect and paste one purchased activation key. Keep POWER and USB stable until the final program message.
Use the key only after stable service-mode detection
Windows should keep the Canon device visible and the power indicator should remain stable. Alternating green and orange lights normally point to another active error or an incorrect mode.
Canon Service Mode with 2 STOP Button Presses FAQ
Which Canon printers use two STOP or RESET presses?
This page covers iP1980, iP3600, iP4600, MP240, MP550, iP1900 family. Always compare the complete model with the current service-mode table before pressing buttons.
When should the USB cable be connected?
Use a direct data connection and wait for Windows to detect the service device before opening Wic Reset Connect.
Does service mode reset the waste counter by itself?
No. Service mode only prepares the printer. Wic Reset Connect and one activation key perform the supported counter reset.
How do I know the press count was registered?
The printer should stop normal booting, remain detected by Windows and show the expected stable indicator rather than an alternating error pattern.
Can I repeat the button sequence?
Yes, but first turn the printer off completely and wait a few seconds. Do not repeat it while the printer is still in another mode.
Can I use Wi-Fi?
No. Use direct USB for service-mode detection and the protected reset.
What if the printer has a touchscreen?
Use the documented screen area that corresponds to HOME, Resume or Cancel. A dark display can still have an active touch area.
Why should I not guess between five and six presses?
The count selects a mode. The wrong count can start another maintenance function or leave the printer unavailable to Connect.
What errors are normally related to the reset?
Supported Canon waste-ink warnings include 1700, 5B00, 5B01 and 5B02. Other faults must be diagnosed separately.
Does the software repair a full absorber?
No. It changes the supported electronic counter. A saturated or leaking absorber still needs physical service.
Does an unused key expire while I prepare service mode?
No. An unused key has no expiry date before use.
Where is the current Canon service-mode reference?
Use the official page at https://wicresetconnect.com/en/canon-service-mode/ and confirm the exact model group.
Confirm the method, connect by USB and reset once
Use the official service-mode table, verify stable detection and then complete the supported waste-counter reset with Wic Reset Connect and one activation key.
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