Epson and Canon ink pad service error reset guide for E11, Service Required and 5B00

Epson L120

Fix Epson L120 E11 Error and Restore Printing

A blocked Epson printer can still have ink, still power on and still be mechanically usable. The problem may be the waste ink counter, not the whole printer. This page focuses on Epson E11 Error, Epson E10 Error, Epson E12 Error, Epson E91 Error, Service Required, Maintenance Box Full Epson and Ink Pad Reset Required Epson.

Use WicReset Connect to perform the reset. Use WIC Reset Utility only to read the waste ink counter and check printer communication.

Buy Reset Key Download WicReset Connect Read Waste Counters

Messages covered on this page

Epson E11 Error

Common ink pad or waste ink counter warning.

Epson E91 Error

Epson service warning where USB detection and counter reading are useful first checks.

Ink Pad Reset Required Epson

Direct message that usually points to the ink pad or waste ink counter limit.

Epson E10 Error

Service-style warning that should be checked with the counter value.

Epson E12 Error

Maintenance message often seen when printing is blocked.

Maintenance Box Full Epson

May be related to a physical maintenance box or internal counter depending on the model.

Why this warning appears

Epson printers count waste ink created during cleaning, nozzle maintenance and normal printing. When the internal value reaches its safety limit, the printer can stop printing to prevent possible overflow. This can happen even when the device still looks fine and has enough ink.

How to reset Epson L120 by USB

  1. Use a short USB cable, not Wi-Fi.
  2. Make sure Windows detects the printer.
  3. Optional: check counters with Utility.
  4. Open WicReset Connect.
  5. Allow administrator permissions.
  6. Paste the reset key carefully.
  7. Do not disconnect anything during reset.
  8. Print a test page after restart.

Do not disconnect the printer while the reset is running. If detection fails, fix the USB connection before using the key again.

Utility is only for checking

Use WIC Reset Utility only to read the waste ink counter and check communication. Use WicReset Connect for the actual reset. This avoids entering a key in the wrong place.

Why this matters for this ink tank printer

This model is often used for regular documents, invoices, forms and repeat printing. When it stops with a counter warning, the problem is not only the printer but also lost time. A correct reset can be faster than replacing the printer.

When this reset will not help

A waste ink reset will not repair paper jams, scanner faults, cartridge recognition problems or mechanical damage. If the message is not related to ink pads, E11, Service Required or the waste counter, diagnose that error separately.

Model name check

This page is prepared for Epson L120. Common short name: L120. If you are not sure about compatibility, use the supported printer search before buying a key.

Useful official links

FAQ – Epson L120

Can repair shops use this method?

Yes. The same USB workflow works well for technicians handling many supported printers.

Does the reset work by Wi-Fi?

No. Use USB only. Wi-Fi or network printing can interrupt the reset.

Will this fix Maintenance Box Full?

It depends on the exact model. Some printers use a physical maintenance box. Check compatibility and counter values first.

Does this work on Mac?

WicReset Connect is intended for Windows. Use Windows 7, 8, 10 or 11 with USB.

Which program should I download first?

Download WicReset Connect for reset. Download Utility only if you want to read counters first.

What does Service Required mean on Epson L120?

It often means the internal maintenance counter has reached its limit. Reading the waste counter helps confirm the cause.

Good for home users and repair shops

Home users usually need one reset key. Repair shops and IT technicians often use multiple keys and repeat the same workflow: verify model, check counter, connect by USB, reset and restart.

When this reset will not help

A waste ink reset will not repair paper jams, scanner faults, cartridge recognition problems or mechanical damage. If the message is not related to ink pads, E11, Service Required or the waste counter, diagnose that error separately.

Good for home users and repair shops

Home users usually need one reset key. Repair shops and IT technicians often use multiple keys and repeat the same workflow: verify model, check counter, connect by USB, reset and restart.

Reset Epson L120 now

If your Epson L120 is blocked by E11, E10, E12, E91, Service Required, Maintenance Box Full or Ink Pad Reset Required, start with USB detection and the official WicReset Connect download.

Buy Reset Key Download WicReset Connect Read Waste Counters

Fix “The Ink Pad Needs Service” Error – Supported Epson Models

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.

Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

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