Epson and Canon ink pad service error reset guide for E11, Service Required and 5B00

Epson Service Required Reset – Fix Printer Ink Pad Warning

Fix Epson Service Required, E11 and ink pad warnings. Download WicReset Connect free, buy reset key from 6 EUR and reset the counter by USB.

Epson Service Required, maintenance warning and blocked printing

The Epson Service Required warning often appears when the printer reaches a waste ink counter limit. The printer may be locked until the counter is reset with the correct reset software.

Important: WicReset Connect performs the reset. WIC Reset Utility can be used only to read waste ink counters or check communication with the printer.

When this page can help

  • Service Required message
  • Parts inside your printer are near the end of their service life
  • The printer's ink pads are at the end of their service life
  • Printing is blocked by a maintenance warning
  • E11, E10, E12 or E91 appears with a service message
  • Printer needs a waste ink counter reset

How to reset the Epson waste ink counter

  1. Download WicReset Connect for free.
  2. Connect the Epson printer directly to a Windows computer using a USB cable.
  3. Open WicReset Connect and select the detected printer.
  4. Buy a WicReset Connect reset key from 6 EUR.
  5. Enter the reset key in WicReset Connect and start the reset.
  6. After the reset, turn the printer off for about 10 seconds and turn it on again.

Important details before reset

Why does Epson show Service Required?

The printer records maintenance operations in an internal waste ink counter. When the counter reaches its limit, the printer can stop printing and ask for service.

Reset with WicReset Connect

WicReset Connect is used to perform the reset. The software download is free, but a reset key is needed for the actual reset.

Important connection rules

Use Windows 7–11, a direct USB cable and one printer connected at a time. Do not use Wi-Fi for the reset.

Download WicReset Connect and buy the reset key

WicReset Connect is free to download. To perform the actual reset, buy a WicReset Connect reset key from 6 EUR.

Useful links

Use these links to buy the reset key, download the program, open the Epson video manual, read counters or check if your printer is supported.

FAQ – Epson Service Required reset

Does Service Required always mean the printer is broken?

No. In many cases it means the waste ink counter reached its limit and needs a reset.

Can WIC Reset Utility reset the printer?

No. WIC Reset Utility can read counters or check communication. Use WicReset Connect for the reset.

How much is the reset key?

The WicReset Connect reset key is available from 6 EUR.

Should I restart the printer after reset?

Yes. Turn the printer off for about 10 seconds and turn it on again.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.