Canon G3400 – Waste Ink Counter Reset

Canon G3400 error 5B00 fix – how to reset the waste ink counter at home

Canon G3400 printers use an internal waste ink counter that eventually reaches the maximum value and disables the device with errors like 1700, 5B00 or 5B02. With WICReset Connect, you can reset this counter at home and continue printing.

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Quick Summary

Enter service mode on Canon G3400
Download & install WICReset Connect
Connect your printer via USB
Reset takes about 2 minutes

Required Step

How to Enter Service Mode on Canon G3400

Follow this exact sequence:

Turn off your Canon printer.
Press and hold the Canon printer’s RESET button.
Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
Release the RESET button but continue to hold the POWER button.
While holding the POWER button, press and release the RESET button 5 times.
After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.

If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.

More methods available here:

All Canon Service Mode Guides

How to Reset Waste Ink Counter on Canon G3400 – Step-by-Step

Step 1 – Download WICReset Connect

Click the button below to download WICReset Connect for Canon printers:

Download WICReset Connect

Step 2 – Enter Service Mode & Connect via USB

Ensure Canon G3400 is in service mode.
Connect to your PC using a USB cable.
Wi-Fi is not supported for resetting.

Step 3 – Open WICReset Connect

Open WICReset Connect as Administrator.

Step 4 – Enter Your Reset Key & Click RESET

Buy a reset key using the button below.
Enter the key in the program.
Click RESET to start the operation.

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The reset takes about 2 minutes.

Step 5 – Restart Printer

Wait until the program confirms completion.
Turn the printer off for 10 seconds.
Turn it back on — errors should disappear.

Canon G3400 Error Codes Explained

5B00 – waste ink absorber full
1700 – ink absorber almost full
5B02 – ink absorber full (reset required)

These errors do not mean your Canon G3400 is damaged. It only means the internal waste ink counter reached 100% and must be reset.

WICReset Connect resets the counter safely in about 2 minutes.

Video Instructions – Canon Reset Tutorial

Watch the official Canon reset tutorial with voice-over and step-by-step explanation:

Open Video Instructions (Canon)

Available in 10 languages. Follow the video for a fast, safe reset.

FAQ – Canon G3400 Reset

What does error 1700 mean on Canon G3400?

It’s a warning that the waste ink absorber is nearly full.

How do I remove 5B02 on Canon G3400?

Enter service mode and run the reset with a valid key.

Do I need internet access for the reset?

Only to download the software — the reset works offline.

Is it safe to reset the waste ink counter?

Yes, the procedure is designed specifically for this printer series.

Does the program detect my printer automatically?

Yes, once connected via USB and in service mode.

Reset Your Canon G3400 Now

Resetting the waste ink counter on your Canon G3400 takes only a moment — start the process now.

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