Canon G4010 – Waste Ink Counter Reset

How to unlock Canon G4010 when waste ink counter reaches 100%

When the Canon G4010 displays 5B00, 1700 or 5B02, printing is blocked because the waste ink counter reached 100%. The solution is simple: use WICReset Connect to clear the counter and restore full functionality.

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Quick Summary

Enter service mode on Canon G4010
Download & install WICReset Connect
Connect your printer via USB
Reset takes about 2 minutes

Required Step

How to Enter Service Mode on Canon G4010

Follow this exact sequence:

Turn off your Canon printer.
Press and hold the Canon printer’s RESET button.
Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
Release the RESET button but continue to hold the POWER button.
While holding the POWER button, press and release the RESET button 5 times.
After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.

If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.

More methods available here:

All Canon Service Mode Guides

How to Reset Waste Ink Counter on Canon G4010 – Step-by-Step

Step 1 – Download WICReset Connect

Click the button below to download WICReset Connect for Canon printers:

Download WICReset Connect

Step 2 – Enter Service Mode & Connect via USB

Ensure Canon G4010 is in service mode.
Connect to your PC using a USB cable.
Wi-Fi is not supported for resetting.

Step 3 – Open WICReset Connect

Open WICReset Connect as Administrator.

Step 4 – Enter Your Reset Key & Click RESET

Buy a reset key using the button below.
Enter the key in the program.
Click RESET to start the operation.

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The reset takes about 2 minutes.

Step 5 – Restart Printer

Wait until the program confirms completion.
Turn the printer off for 10 seconds.
Turn it back on — errors should disappear.

Canon G4010 Error Codes Explained

5B00 – waste ink absorber full
1700 – ink absorber almost full
5B02 – ink absorber full (reset required)

These errors do not mean your Canon G4010 is damaged. It only means the internal waste ink counter reached 100% and must be reset.

WICReset Connect resets the counter safely in about 2 minutes.

Video Instructions – Canon Reset Tutorial

Watch the official Canon reset tutorial with voice-over and step-by-step explanation:

Open Video Instructions (Canon)

Available in 10 languages. Follow the video for a fast, safe reset.

FAQ – Canon G4010 Reset

Why is my Canon G4010 showing 5B00?

It means the waste ink absorber counter is full.

Can I reset the counter at home?

Yes, you only need WICReset Connect and a reset key.

Is service mode required?

Yes, the Canon G4010 must be in service mode or the reset won’t work.

Will the printer start printing right after the reset?

Yes, after restarting the device, printing will be restored.

What operating system is needed?

WICReset Connect works on Windows.

Reset Your Canon G4010 Now

Unlock printing on your Canon G4010 by performing a full waste ink counter reset.

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