Canon IP8700 waste ink counter reset – fix error 5B00, 1700 and 5B02
Canon IP8700 uses a waste ink counter that disables the printer at a programmed limit, triggering errors like 5B00, 5B02 and 1700. With WICReset Connect, you can reset this counter safely via USB.
- Enter service mode on Canon IP8700
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon IP8700
Follow this exact sequence:
- Turn off your Canon printer.
- Press and hold the Canon printer’s RESET button.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 5 times.
- After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.
If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.
More methods available here:
How to Reset Waste Ink Counter on Canon IP8700 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon IP8700 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon IP8700 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon IP8700 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon IP8700 Reset
Yes, resetting the counter removes 5B00 instantly.
The reset requires a direct USB communication channel.
WICReset Connect will show it in the list when entered correctly.
The program will notify you — re-enter the correct key.
Yes, the printer will return to full functionality.
Reset Your Canon IP8700 Now
Clear error 5B00 on your Canon IP8700 in minutes with WICReset Connect and a reset key.