How to unlock Canon MG3240 when waste ink counter reaches 100%
When the Canon MG3240 displays 5B00, 1700 or 5B02, printing is blocked because the waste ink counter reached 100%. The solution is simple: use WICReset Connect to clear the counter and restore full functionality.
- Enter service mode on Canon MG3240
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon MG3240
Follow this exact sequence:
- Turn off your Canon printer.
- Press and hold the RESET button on your Canon printer.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 6 times.
- After pressing and releasing the RESET button the specified number of times, wait a moment before releasing the POWER button.
How to Reset Waste Ink Counter on Canon MG3240 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon MG3240 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon MG3240 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon MG3240 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon MG3240 Reset
It’s an internal counter that tracks how much waste ink was collected.
When the counter reaches the limit, the printer locks for safety.
Just a standard USB cable is required.
No, the reset is software-based and safe.
Typically no, Windows detects the printer automatically.
Reset Your Canon MG3240 Now
Unlock printing on your Canon MG3240 by performing a full waste ink counter reset.