A little reset. A lot more printing. Direct from the Wic Reset Connect team
Canon MG3240 – Waste Ink Counter Reset

How to unlock Canon MG3240 when waste ink counter reaches 100%

When the Canon MG3240 displays 5B00, 1700 or 5B02, printing is blocked because the waste ink counter reached 100%. The solution is simple: use WICReset Connect to clear the counter and restore full functionality.

Quick Summary
  • Enter service mode on Canon MG3240
  • Download & install WICReset Connect
  • Connect your printer via USB
  • Reset takes about 2 minutes
Required Step

How to Enter Service Mode on Canon MG3240

Follow this exact sequence:

  1. Turn off your Canon printer.
  2. Press and hold the RESET button on your Canon printer.
  3. Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
  4. Release the RESET button but continue to hold the POWER button.
  5. While holding the POWER button, press and release the RESET button 6 times.
  6. After pressing and releasing the RESET button the specified number of times, wait a moment before releasing the POWER button.

How to Reset Waste Ink Counter on Canon MG3240 – Step-by-Step

Step 1 – Download WICReset Connect

Click the button below to download WICReset Connect for Canon printers:

Step 2 – Enter Service Mode & Connect via USB
  • Ensure Canon MG3240 is in service mode.
  • Connect to your PC using a USB cable.
  • Wi-Fi is not supported for resetting.
Step 3 – Open WICReset Connect
  • Open WICReset Connect as Administrator.
Step 4 – Enter Your Reset Key & Click RESET
  • Buy a reset key using the button below.
  • Enter the key in the program.
  • Click RESET to start the operation.

The reset takes about 2 minutes.

Step 5 – Restart Printer
  • Wait until the program confirms completion.
  • Turn the printer off for 10 seconds.
  • Turn it back on — errors should disappear.

Canon MG3240 Error Codes Explained

  • 5B00 – waste ink absorber full
  • 1700 – ink absorber almost full
  • 5B02 – ink absorber full (reset required)

These errors do not mean your Canon MG3240 is damaged. It only means the internal waste ink counter reached 100% and must be reset.

WICReset Connect resets the counter safely in about 2 minutes.

Video Instructions – Canon Reset Tutorial

Watch the official Canon reset tutorial with voice-over and step-by-step explanation:

Available in 10 languages. Follow the video for a fast, safe reset.

FAQ – Canon MG3240 Reset

What is a waste ink counter?

It’s an internal counter that tracks how much waste ink was collected.

Why does the Canon MG3240 stop printing?

When the counter reaches the limit, the printer locks for safety.

Do I need any special cables?

Just a standard USB cable is required.

Can I damage the printer during reset?

No, the reset is software-based and safe.

Do I need to reinstall drivers?

Typically no, Windows detects the printer automatically.

Reset Your Canon MG3240 Now

Unlock printing on your Canon MG3240 by performing a full waste ink counter reset.

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