Canon TS9170 waste ink counter reset – fix error 5B00, 1700 and 5B02
If your Canon TS9170 stopped printing and displays 5B00 or “Ink Absorber Full”, you can restore it quickly. Reset the waste ink counter using WICReset Connect — no service visit required.
- Enter service mode on Canon TS9170
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon TS9170
Follow this exact sequence:
- Turn off the printer.
- Press and hold the HOME button (if your printer has a touchscreen, hold the area in the upper left corner of the display).
- While holding HOME, press and hold the Power button.
- Release the HOME button, and then press the Cancel button (upper right corner) 6 times.
- Release the Power button.
How to Reset Waste Ink Counter on Canon TS9170 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon TS9170 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon TS9170 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon TS9170 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon TS9170 Reset
Yes, the Canon TS9170 is fully supported when the printer is in service mode.
Yes, USB is required. Wi-Fi cannot be used for the waste ink reset.
The reset usually takes about 2 minutes once started.
The waste ink counter reached its maximum value and must be reset.
Yes, no hardware replacement is needed for this issue.
Reset Your Canon TS9170 Now
Unlock printing on your Canon TS9170 by performing a full waste ink counter reset.