A little reset. A lot more printing. Direct from the Wic Reset Connect team

Epson EP-804A Error E11 Fix – Reset Ink Pad Counter via USB

Epson EP-804A error E11 / Service required indicates a full waste ink counter. Fix it fast with WicReset Connect. Keys start at 6 EUR. USB (Windows 7–11).

Common Symptoms – Epson EP-804A

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson EP-804A stops

The device tracks waste ink usage with a waste ink counter. Once it hits its limit, Epson EP-804A blocks printing to prevent overflow. Resetting this counter restores printing. This error doesn’t always mean pads are physically saturated.

Quick facts – Epson EP-804A reset

ModelErrorSolutionOSReset time
Epson EP-804AError E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson EP-804A. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson EP-804A

  1. Connect Epson EP-804A to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson EP-804A

What happens if I ignore Error E11?

The printer remains blocked and won’t print.

Does reset void warranty?

If still under official warranty, it may. Most users reset after warranty.

How do I know it’s time to reset?

When counter is ~95% or when E11/Service Required shows.

Does reset fix “Ink Pad at End of Service Life”?

✅ Yes — it’s another form of the same counter warning.

Is external waste tank required?

Not required, but heavy users sometimes add one to reduce pad load.

Tips for Epson EP-804A reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson EP-804A reset instructions using WicReset Connect.

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