Epson and Canon ink pad service error reset guide for E11, Service Required and 5B00
Stop ‘Service Required’ on Epson L351 – Waste Ink Counter Reset

Stop ‘Service Required’ on Epson L351 – Waste Ink Counter Reset

Your Epson L351 may show Ink Pad Needs Service when the waste ink counter is high. Reset it in ~2 minutes via WicReset Connect. Keys from 6 EUR. USB + Windows 7–11.

When Epson L351 Needs Reset – Symptoms

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson L351 stops

To prevent spills, Epson L351 relies on a waste ink counter. After the limit is reached, printing stops. Resetting that counter brings the device back online.

Quick facts – Epson L351 reset

ModelErrorSolutionOSReset time
Epson L351Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson L351. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson L351

  1. Connect Epson L351 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson L351

Will reset harm the printer?

No — it’s a safe software operation.

Why do manufacturers use counters?

To prevent potential waste ink overflow and schedule maintenance.

Does reset affect network settings?

No — Wi-Fi/LAN settings remain intact.

Will the error return?

Eventually, when the counter rises again after many cleanings/prints.

Can I schedule resets earlier?

Yes — many users reset at ~95% to avoid full lock.

Tips for Epson L351 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson L351 reset instructions using WicReset Connect.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.