Complete Reset for Epson XP-104: Service Required / E11 Resolved
Seeing E11, Service required, or Ink Pad Needs Service on your Epson XP-104? That means the waste ink counter is full. Reset it in ~2 minutes using WicReset Connect and a key (from 6 EUR). Windows 7–11, USB connection.
Symptoms – Epson XP-104
- Printer refuses to print, LEDs flashing.
- Shows Error E11 or Service required.
- Displays warning: Ink Pad Needs Service.
Why Epson XP-104 stops
Your Epson XP-104 uses a waste ink counter to estimate absorbed ink. After reaching a set value, it stops printing. Resetting the counter removes the lock; actual pads may still have capacity.
Quick facts – Epson XP-104 reset
| Model | Error | Solution | OS | Reset time |
|---|---|---|---|---|
| Epson XP-104 | Error E11 / Ink Pad Needs Service | WicReset Connect | Windows 7–11 (USB only) | ~2 minutes |
Download reset tool & driver
No verified official Epson driver found for Epson XP-104. Please refer to Epson Setup Navi for compatible software.
Video tutorial
Available in many languages with narration.
Reset steps for Epson XP-104
- Connect Epson XP-104 to your PC via USB cable.
- Launch WicReset Connect and ensure the printer is detected.
- Buy a reset key, input it, and click Reset.
- Wait ~2 minutes, then turn the printer off and on again.
FAQ – Epson XP-104
Why “Ink Pad Needs Service” appears?
Because the waste ink counter reached its limit.
What is the waste ink counter?
A software estimate of ink absorbed during maintenance/cleaning.
Is it safe to reset?
Yes — it only clears a software counter, no hardware is modified.
Will print quality improve?
Reset restores printing, but quality depends on maintenance and ink.
Do I need internet?
Yes — to validate your reset key online.
Tips for Epson XP-104 reset
- Reset around ~95% to avoid full lock.
- Reduce unnecessary head cleanings.
- Use a short, high-quality USB cable for stability.
This page is dedicated to Epson XP-104 reset instructions using WicReset Connect.