Epson XP-970 USB Reset – Clear Ink Pad Counter & Remove E11

Epson XP-970 USB Reset – Clear Ink Pad Counter & Remove E11

Epson XP-970 shows E11 or Service required? That’s a full waste ink counter. Use WicReset Connect to clear it in minutes. Keys from 6 EUR. USB only on Windows 7–11.

Common Symptoms – Epson XP-970

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson XP-970 stops

The device tracks waste ink usage with a waste ink counter. Once it hits its limit, Epson XP-970 blocks printing to prevent overflow. Resetting this counter restores printing. This error doesn’t always mean pads are physically saturated.

Quick facts – Epson XP-970 reset

ModelErrorSolutionOSReset time
Epson XP-970Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson XP-970. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson XP-970

  1. Connect Epson XP-970 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson XP-970

Does reset clear Error E10, E11, E12, E91 / Service required?

✅ Yes — clearing the waste ink counter removes the error and restores printing.

Must I replace ink pads after reset?

Not necessarily — the error is triggered by counters, not always by physical pad saturation.

Can I reset via Wi-Fi?

No — reset works only over USB.

How long does it take?

Usually under 2 minutes.

Do I need a key?

Yes — WicReset Connect is free, but reset requires a paid single-use key.

Tips for Epson XP-970 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson XP-970 reset instructions using WicReset Connect.

What you need

  • WicReset Connect key (only about €6 – the cheapest option)
  • Windows PC
  • USB cable

Time required

About 2 minutes

Difficulty

Very easy

Works for errors

  • Epson: E10, E11, E12, E91 and similar service errors
  • Canon: 1700, 5800 and similar waste ink / support code errors
  • Messages like “Waste ink counter full”, “Ink pad at the end of its service life”

Supported printer series

Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.


Reset Epson ink pad service

If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.

  • Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
  • Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
  • No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.

FAQ (short)

Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.

Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.