A little reset. A lot more printing. Direct from the Wic Reset Connect team

Epson XP-970 USB Reset – Clear Ink Pad Counter & Remove E11

Epson XP-970 shows E11 or Service required? That’s a full waste ink counter. Use WicReset Connect to clear it in minutes. Keys from 6 EUR. USB only on Windows 7–11.

Common Symptoms – Epson XP-970

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson XP-970 stops

The device tracks waste ink usage with a waste ink counter. Once it hits its limit, Epson XP-970 blocks printing to prevent overflow. Resetting this counter restores printing. This error doesn’t always mean pads are physically saturated.

Quick facts – Epson XP-970 reset

ModelErrorSolutionOSReset time
Epson XP-970Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson XP-970. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson XP-970

  1. Connect Epson XP-970 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson XP-970

Does reset clear Error E10, E11, E12, E91 / Service required?

✅ Yes — clearing the waste ink counter removes the error and restores printing.

Must I replace ink pads after reset?

Not necessarily — the error is triggered by counters, not always by physical pad saturation.

Can I reset via Wi-Fi?

No — reset works only over USB.

How long does it take?

Usually under 2 minutes.

Do I need a key?

Yes — WicReset Connect is free, but reset requires a paid single-use key.

Tips for Epson XP-970 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson XP-970 reset instructions using WicReset Connect.

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