Epson L4164 – Reset “Service required” / Error E11
If your Epson L4164 displays Error E11 or shows “Service required”, it means its internal waste ink counter has hit its programmed limit. With WicReset Connect you can reset and restore full printing function. Works via USB on Windows systems. Reset keys start from 6 EUR.
Symptoms
- Printer refuses to print; LEDs blinking.
- Error message: “Service required” or “Error E11”.
- Waste ink counter at or near 100 % usage.
Why does L4164 show the error?
The device tracks waste ink with a software counter. Once it reaches its limit, Epson L4164 locks and prevents printing. Resetting clears that counter and restores normal operation.
Quick facts – L4164 reset
| Model | Error | Solution | Supported OS | Reset time |
|---|---|---|---|---|
| Epson L4164 | Error E11 / Service required | WicReset Connect | Windows 7–11 (USB) | ~2 min |
Download reset tool & driver
No verified official Epson driver or Setup Navi link available for L4164 at the moment — section will be updated when confirmed.
Video tutorial
▶ Watch WicReset Connect tutorial
Available in 10 languages with narration.
Reset procedure (step-by-step)
- Connect Epson L4164 to PC via USB cable.
- Open WicReset Connect and ensure the printer is detected.
- Enter your purchased reset key and click Reset.
- Wait ~2 minutes, power off the printer for ~10 seconds, then power it on again.
FAQ – Epson L4164
Will reset remove the error?
✅ Yes — the waste ink counter is cleared and the printer resumes operation.
Are the pads physically full?
Not necessarily — the error is triggered by the counter, not real saturation.
Can reset work over Wi-Fi?
❌ No, only via USB connection.
Which Windows are supported?
Windows 7, 8, 10, 11 (USB interface).
Tips & best practices
- Tip Reset when counter is ~95% — don’t wait until full lock.
- Avoid unnecessary head cleanings.
- Use a reliable USB cable to avoid communication errors.
Related Epson models
This page is dedicated to Epson L4164 reset.
Fix “The Ink Pad Needs Service” Error – Supported Epson Models
What you need
- WicReset Connect key (only about €6 – the cheapest option)
- Windows PC
- USB cable
Time required
About 2 minutes
Difficulty
Very easy
Works for errors
- Epson: E10, E11, E12, E91 and similar service errors
- Canon: 1700, 5800 and similar waste ink / support code errors
- Messages like “Waste ink counter full”, “Ink pad at the end of its service life”
Supported printer series
Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.
Reset Epson ink pad service
If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.
- Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
- Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
- No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.
FAQ (short)
Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.
Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

