Restore Epson ME Office ME-960FWD in Minutes – Waste Ink Counter Reset Tutorial
Printer Epson ME Office ME-960FWD stopped with E11? Reset the waste ink counter using WicReset Connect (Windows 7–11, USB). Done in minutes. Keys from 6 EUR.
Typical Signs on Epson ME Office ME-960FWD
- Printer refuses to print, LEDs flashing.
- Shows Error E11 or Service required.
- Displays warning: Ink Pad Needs Service.
Why Epson ME Office ME-960FWD stops
Your Epson ME Office ME-960FWD uses a waste ink counter to estimate absorbed ink. After reaching a set value, it stops printing. Resetting the counter removes the lock; actual pads may still have capacity.
Quick facts – Epson ME Office ME-960FWD reset
| Model | Error | Solution | OS | Reset time |
|---|---|---|---|---|
| Epson ME Office ME-960FWD | Error E11 / Ink Pad Needs Service | WicReset Connect | Windows 7–11 (USB only) | ~2 minutes |
Download reset tool & driver
No verified official Epson driver found for Epson ME Office ME-960FWD. Please refer to Epson Setup Navi for compatible software.
Video tutorial
Available in many languages with narration.
Reset steps for Epson ME Office ME-960FWD
- Connect Epson ME Office ME-960FWD to your PC via USB cable.
- Launch WicReset Connect and ensure the printer is detected.
- Buy a reset key, input it, and click Reset.
- Wait ~2 minutes, then turn the printer off and on again.
FAQ – Epson ME Office ME-960FWD
Why does my counter grow fast?
Frequent head cleanings and short print bursts increase waste ink.
How to slow it down?
Reduce unnecessary cleanings; print longer jobs when possible.
Can sleep mode affect detection?
Sometimes — wake the printer fully before connecting.
What languages are supported?
The tutorial is available in many languages with narration.
Can reset be done in a service center?
Yes — but WicReset lets you do it yourself at home/office.
Tips for Epson ME Office ME-960FWD reset
- Reset around ~95% to avoid full lock.
- Reduce unnecessary head cleanings.
- Use a short, high-quality USB cable for stability.
This page is dedicated to Epson ME Office ME-960FWD reset instructions using WicReset Connect.
Fix “The Ink Pad Needs Service” Error – Supported Epson Models
What you need
- WicReset Connect key (only about €6 – the cheapest option)
- Windows PC
- USB cable
Time required
About 2 minutes
Difficulty
Very easy
Works for errors
- Epson: E10, E11, E12, E91 and similar service errors
- Canon: 1700, 5800 and similar waste ink / support code errors
- Messages like “Waste ink counter full”, “Ink pad at the end of its service life”
Supported printer series
Epson: Artisan, B / BX, C / CX, D / DX, EP / EW, EcoTank (ET), K, L-series, M / ME, N / NX, P / PX / PM, Photo, R / RX, S / SC / SX, T / TX, WorkForce / WF and many other popular series.
Reset Epson ink pad service
If your Epson shows messages like “Ink pad is at the end of its service life”, “Ink pad service required” or “Waste ink pad full”, you can reset the Epson ink pad service using a WicReset Connect key. The program resets the internal waste ink counter, so the printer works again without visiting a service center.
- Fixes “Epson ink pad service” / “Service required” warnings in a few minutes.
- Works as a reset Epson ink pad service solution for most EcoTank, L-series, ET-series, XP, WF and Stylus printers.
- No hardware resetter needed – only a Windows PC, USB cable and WicReset Connect.
FAQ (short)
Q: Do I need to replace the physical ink pad?
A: In most home and office cases you only reset the waste ink counter with WicReset Connect and keep using the printer normally.
Q: Is this a one-time reset?
A: Each key resets the counter once. You can repeat the procedure in the future with another key if the message appears again.

