Canon G3010 reset tutorial – fix 5B00, 1700 and 5B02 without service
The Canon G3010 often becomes blocked by error 5B00, 1700 or 5B02 when the waste ink counter reaches its limit. This issue can be fully fixed at home in a few minutes using the WICReset Connect software and a reset key.
- Enter service mode on Canon G3010
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon G3010
Follow this exact sequence:
- Turn off your Canon printer.
- Press and hold the Canon printer’s RESET button.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 5 times.
- After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.
If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.
More methods available here:
How to Reset Waste Ink Counter on Canon G3010 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon G3010 is in service mode.
- Connect to your PC using a USB cable.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon G3010 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon G3010 is damaged. It only means the internal waste ink counter reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 languages. Follow the video for a fast, safe reset.
FAQ – Canon G3010 Reset
Yes, the Canon G3010 is fully supported when the printer is in service mode.
Yes, USB is required. Wi-Fi cannot be used for the waste ink reset.
The reset usually takes about 2 minutes once started.
The waste ink counter reached its maximum value and must be reset.
Yes, no hardware replacement is needed for this issue.
Reset Your Canon G3010 Now
Solve 5B00, 1700 and 5B02 errors on your Canon G3010 with a fast reset using WICReset Connect.