Quick Guide: Reset Epson NX400 Ink Pad Counter (Fix E11)
Seeing E11, Service required, or Ink Pad Needs Service on your Epson NX400? That means the waste ink counter is full. Reset it in ~2 minutes using WicReset Connect and a key (from 6 EUR). Windows 7–11, USB connection.
What You’ll See on Epson NX400
- Printer refuses to print, LEDs flashing.
- Shows Error E11 or Service required.
- Displays warning: Ink Pad Needs Service.
Why Epson NX400 stops
Reaching the waste ink counter limit makes Epson NX400 display E10, E11, E12, E91/Service required. A reset typically restores service with no hardware swap.
Quick facts – Epson NX400 reset
| Model | Error | Solution | OS | Reset time |
|---|---|---|---|---|
| Epson NX400 | Error E11 / Ink Pad Needs Service | WicReset Connect | Windows 7–11 (USB only) | ~2 minutes |
Download reset tool & driver
No verified official Epson driver found for Epson NX400. Please refer to Epson Setup Navi for compatible software.
Video tutorial
Available in many languages with narration.
Reset steps for Epson NX400
- Connect Epson NX400 to your PC via USB cable.
- Launch WicReset Connect and ensure the printer is detected.
- Buy a reset key, input it, and click Reset.
- Wait ~2 minutes, then turn the printer off and on again.
FAQ – Epson NX400
What if the printer is stuck offline?
Switch USB ports, replace cable, reinstall drivers and retry.
Can I reset from a company PC?
Yes — but ensure you have admin rights and no security blocks USB.
Why key rejected?
Check typos, internet connection, and that the model is supported.
Is there a log of the reset?
WicReset can show operation status; save screenshots for support.
Do I need to disable antivirus?
Usually not; if blocked, add the app to exceptions temporarily.
Tips for Epson NX400 reset
- Reset around ~95% to avoid full lock.
- Reduce unnecessary head cleanings.
- Use a short, high-quality USB cable for stability.
This page is dedicated to Epson NX400 reset instructions using WicReset Connect.