A little reset. A lot more printing. Direct from the Wic Reset Connect team

Quick Guide: Reset Epson XP-310 Ink Pad Counter (Fix E11)

If your Epson XP-310 shows Ink Pad Needs Service or Service required (E11), the waste ink counter likely hit its limit. Use WicReset Connect + key to reset in ~2 minutes. Keys from 6 EUR, Windows 7–11, USB.

Symptoms – Epson XP-310

  • Printer refuses to print, LEDs flashing.
  • Shows Error E11 or Service required.
  • Displays warning: Ink Pad Needs Service.

Why Epson XP-310 stops

Reaching the waste ink counter limit makes Epson XP-310 display E10, E11, E12, E91/Service required. A reset typically restores service with no hardware swap.

Quick facts – Epson XP-310 reset

ModelErrorSolutionOSReset time
Epson XP-310Error E11 / Ink Pad Needs ServiceWicReset ConnectWindows 7–11 (USB only)~2 minutes

Download reset tool & driver

No verified official Epson driver found for Epson XP-310. Please refer to Epson Setup Navi for compatible software.

Video tutorial

▶ Watch WicReset tutorial

Available in many languages with narration.

Reset steps for Epson XP-310

  1. Connect Epson XP-310 to your PC via USB cable.
  2. Launch WicReset Connect and ensure the printer is detected.
  3. Buy a reset key, input it, and click Reset.
  4. Wait ~2 minutes, then turn the printer off and on again.

FAQ – Epson XP-310

Why “Ink Pad Needs Service” appears?

Because the waste ink counter reached its limit.

What is the waste ink counter?

A software estimate of ink absorbed during maintenance/cleaning.

Is it safe to reset?

Yes — it only clears a software counter, no hardware is modified.

Will print quality improve?

Reset restores printing, but quality depends on maintenance and ink.

Do I need internet?

Yes — to validate your reset key online.

Tips for Epson XP-310 reset

  • Reset around ~95% to avoid full lock.
  • Reduce unnecessary head cleanings.
  • Use a short, high-quality USB cable for stability.

This page is dedicated to Epson XP-310 reset instructions using WicReset Connect.

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