Canon TS3310 error 5B00 fix – how to reset the waste ink counter at home
Canon TS3310 uses a waste ink counter that disables the printer at a programmed limit, triggering errors like 5B00, 5B02 and 1700. With WICReset Connect, you can reset this counter safely via USB.
- Enter service mode on Canon TS3310
- Download & install WICReset Connect
- Connect your printer via USB
- Reset takes about 2 minutes
How to Enter Service Mode on Canon TS3310
Follow this exact sequence:
- Schakel de Canon-printer uit.
- Press and hold the Canon printer’s RESET button.
- Press and hold the printer’s POWER button (wait a moment for the printer to turn on).
- Release the RESET button but continue to hold the POWER button.
- While holding the POWER button, press and release the RESET button 5 times.
- After pressing and releasing the RESET button for the 5th time, wait a moment before releasing the POWER button.
If the printer does not enter service mode, unplug it for 10–15 seconds and repeat the sequence.
More methods available here:
How to Reset Waste Ink Counter on Canon TS3310 – Step-by-Step
Click the button below to download WICReset Connect for Canon printers:
- Ensure Canon TS3310 is in service mode.
- Connect to your PC using a USB-kabel.
- Wi-Fi is not supported for resetting.
- Open WICReset Connect as Administrator.
- Buy a reset key using the button below.
- Enter the key in the program.
- Click RESET to start the operation.
The reset takes about 2 minutes.
- Wait until the program confirms completion.
- Turn the printer off for 10 seconds.
- Turn it back on — errors should disappear.
Canon TS3310 Error Codes Explained
- 5B00 – waste ink absorber full
- 1700 – ink absorber almost full
- 5B02 – ink absorber full (reset required)
These errors do not mean your Canon TS3310 is damaged. It only means the internal teller inktafval reached 100% and must be reset.
WICReset Connect resets the counter safely in about 2 minutes.
Video Instructions – Canon Reset Tutorial
Watch the official Canon reset tutorial with voice-over and step-by-step explanation:
Available in 10 talen. Follow the video for a fast, safe reset.
FAQ – Canon TS3310 Reset
It means the waste ink absorber counter is full.
Yes, you only need WICReset Connect and a reset key.
Yes, the Canon TS3310 must be in service mode or the reset won’t work.
Yes, after restarting the device, printing will be restored.
WICReset Connect works on Windows.
Reset Your Canon TS3310 Now
Restore your Canon TS3310 and eliminate waste ink counter warnings quickly and easily.
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