Use a Direct USB Port, Not a Hub, for Printer Reset
Hubs, splitters and docking stations add another controller that can briefly reset the connection during a protected counter write. This guide separates the cause, the free readiness checks and the point at which it is safe to use Wic Reset Connect.
Fix the cause before using another key
Hubs, splitters and docking stations add another controller that can briefly reset the connection during a protected counter write.
Hubs, splitters and docking stations add another controller that can briefly reset the connection during a protected counter write.
Do not treat every failure as a bad activation key. The same visible symptom can be caused by connection, driver, printer mode, Windows process or a separate hardware warning.
Disconnect other printers and avoid hubs, docks or Wi-Fi.
Windows keeps the printer connected continuously from readiness check through final restart.
Hubs, splitters and docking stations add another controller that can briefly reset the connection during a protected counter write.
Detection and counter readings should work before an activation key is entered.
Follow the checks in this order
Each step removes one uncertainty. Do not skip directly to key entry.
Disconnect the printer from the hub
Disconnect the printer from the hub.
Use a built-in motherboard port
Use a built-in motherboard port.
Remove other printers
Remove other printers.
Wait for the driver to finish detection
Wait for the driver to finish detection.
Read or verify service mode
Read or verify service mode.
Run Connect without moving the cable
Run Connect without moving the cable.
Check the cause before changing anything else
The following conditions commonly produce this exact problem.
This condition can block a stable readiness check or create a misleading reset result.
This condition can block a stable readiness check or create a misleading reset result.
This condition can block a stable readiness check or create a misleading reset result.
This condition can block a stable readiness check or create a misleading reset result.
This condition can block a stable readiness check or create a misleading reset result.
Readiness checks are separate from the protected reset
WIC-Reset-Dienstprogramm
Use Utility to read Epson waste counters and verify stable communication before and after the reset.
Download UtilityWic Reset Connect
Use Connect only after the printer is ready. One purchased key performs one completed reset on one supported printer.
Buy one reset keyDo not turn one problem into a used-key problem
The following shortcuts remove useful evidence or start another attempt before the setup is ready.
Do not connect through a keyboard or monitor USB socket.
Correct the setup first and repeat the free readiness check before entering an activation key.
Do not swap ports after key entry.
Correct the setup first and repeat the free readiness check before entering an activation key.
Do not use Wi-Fi as a fallback during the same attempt.
Correct the setup first and repeat the free readiness check before entering an activation key.
Correct the cause before requesting a replacement
An eligible interrupted reset can use the official replacement procedure, but another key will fail for the same reason when the USB, driver, service mode or printer error remains unresolved.
Windows keeps the printer connected continuously from readiness check through final restart.
Only after this condition is stable should the protected reset continue. A repeatable readiness check protects the activation key and makes the final result easier to verify.
Use a Direct USB Port, Not a Hub, for Printer Reset FAQ
What does “Use a direct USB port, not a hub, for printer reset” usually mean?
Hubs, splitters and docking stations add another controller that can briefly reset the connection during a protected counter write.
Should I enter another activation key immediately?
No. Diagnose and correct the setup first. A key should be used only after the printer passes the readiness checks.
Can I test the fix without using a key?
Yes. Use printer detection, WIC Reset Utility readings or Canon service-mode detection before the protected reset.
Does Wi-Fi work for the reset?
No. Use a direct USB data connection to Windows 7-11.
What proves that the problem is fixed?
Windows keeps the printer connected continuously from readiness check through final restart.
Can a USB hub cause this problem?
Yes. A hub, dock or splitter can briefly disconnect the printer. Use a built-in motherboard USB port.
Should other printers remain connected?
No. Leave only the supported printer connected during diagnosis and reset.
Does WIC Reset Utility perform the final reset?
No. Utility reads Epson counters and tests communication. Wic Reset Connect performs the protected reset.
Does an unused key expire while I troubleshoot?
No. An unused key has no expiry date before use.
What if the printer still has another error afterward?
Record the exact code and indicator pattern. Cartridge, head, scanner, paper-feed or mechanical faults need separate diagnosis.
Can software replace physical absorber service?
No. Visible leakage, saturation, damaged tubes or chipped maintenance parts still require physical work.
Where can I request a replacement after an eligible interrupted attempt?
Fix the original cause first, then use https://wicreset.online/newkey and follow the official replacement procedure.
Confirm the setup, then use one activation key
Fix the actual cause, keep one printer connected by direct USB and use Wic Reset Connect only after the free readiness checks succeed.
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