Controlla l'errore
Confirm that the MX370 shows a waste ink or absorber warning, not an unrelated mechanical or cartridge error.
Canon MX370 · waste ink absorber reset
Fix Canon MX370 Error 5B00: Reset Guide
The Canon MX370 records cleaning and maintenance activity in a waste ink counter. Once the programmed limit is reached, printing may stop. Follow this model-specific guide to enter service mode, connect over USB and reset the counter without confusing the process with cartridge or print-head repair.
5-press service modeWindows 7–11Solo USB direttoSoftware ufficiale WIC
Il download è gratuito. Una chiave non utilizzata consente di effettuare un solo reset e non ha una data di scadenza prima dell'uso. Gli ordini vengono normalmente consegnati automaticamente via e-mail in circa un minuto.
Diagnosi rapida
Canon MX370 reset in three controlled stages
Accedi alla modalità di servizio
Use the 5-press sequence shown below and wait for Windows to detect the printer.
Reimposta e riavvia
Eseguire WIC Reset Connect, mantenere stabile la connessione USB, quindi spegnere la stampante per almeno 10 secondi prima di procedere alla normale accensione.
Prima di utilizzare una chiave: the printer must have no pending jobs or unrelated errors. Use one direct USB connection and leave only the target Canon MX370 connected.
Comprendere l'avviso
Why Canon MX370 shows errors 5B00–5B04 or 1700
Le stampanti multifunzione per ufficio della serie MX di Canon calcolano la quantità di inchiostro di scarto raccolta durante le operazioni di pulizia e manutenzione. Quando viene raggiunto il limite programmato, la stampante potrebbe visualizzare il codice 1700 come avviso preventivo oppure arrestarsi con il codice 5B00 e un messaggio relativo all’assorbitore di inchiostro di scarto. Il ripristino azzera tale contatore elettronico; non risolve eventuali guasti non correlati alla testina di stampa, alla cartuccia o all’alimentazione.
For this Canon model, WIC Reset Connect performs the counter operation after service mode is accepted. Do not enter the Connect key into WIC Reset Utility. Disconnect other Epson and Canon equipment, keep only the MX370 attached and wait for a clear success message before restarting.
Sviluppatore ufficiale
Utilizza il download ufficiale di WIC Reset Connect e una chiave specifica per questa procedura; è disponibile un servizio di assistenza tecnica nel caso in cui il programma restituisca un errore.
Garanzia di ripristino
In caso di fallimento di un tentativo valido, conservare il messaggio del programma e i dettagli dell'ordine. È possibile riesaminare il tentativo fallito invece di ripetere passaggi a caso.
Nessuna data di scadenza prima dell'uso
Una chiave di attivazione non utilizzata non scade. Ogni chiave viene consumata ogni volta che si esegue un ripristino completo su una stampante supportata.
Codici di errore dell'assorbitore Canon ripristinabili: Sui modelli compatibili, WIC Reset Connect è in grado di azzerare il contatore dell’inchiostro di scarto tramite i codici di assistenza Canon 5B00, 5B01, 5B02, 5B03 e 5B04. Il codice esatto visualizzato dipende dalla stampante e dalla regione.
La manutenzione fisica è ancora importante: Il software azzerà solo il contatore elettronico. In caso di perdite d’inchiostro o di saturazione dell’assorbitore o dei tamponi, pulire o sostituire i componenti di manutenzione prima di continuare a stampare.
Procedura dettagliata
How to put Canon MX370 into service mode
Read the complete sequence before touching the buttons. The correct count and button type are model-dependent, so the instructions below are tied to the Canon MX370.
Power off and connect USB
Turn off the Canon MX370, leave power connected, clear pending jobs and use a direct USB data cable to the Windows computer.
Hold STOP/RESET
Press and hold the STOP/RESET button. Depending on the control panel, it may show a triangle inside a circle.
Hold POWER
While STOP/RESET remains held, press and hold POWER. Wait a moment, then release STOP/RESET while continuing to hold POWER.
Press STOP/RESET 5 times
With POWER still held, press and release STOP/RESET exactly 5 times. Count deliberately; using a sequence from another Canon model can prevent service mode.
Release POWER and wait
After the final press, wait briefly and release POWER. Do not start the reset until the printer settles and Windows detects the service-mode device.
Use the complete Manuale per il ripristino delle impostazioni Canon and the Canon service-mode reference.
Requirements and common mistakes
Prepare the Canon MX370 before activation
Required setup
- Windows 7, 8, 10 or 11 computer.
- Direct USB data cable connected without a hub or splitter.
- Only the target Canon MX370 connected; remove other Epson or Canon equipment.
- No pending print documents and no unrelated printer error.
- Stable power for the complete reset and restart.
- Correct model-specific service mode before opening Connect.
Avoid these failed attempts
- Do not use Wi-Fi or a network-only connection.
- Do not enter a Connect key into WIC Reset Utility.
- Do not disconnect USB or power while the program is writing.
- Do not confuse a waste ink warning with a print-head or cartridge failure.
- Do not repeat head cleaning unnecessarily after the reset.
- Save the complete message or log before asking for support.
You can also open the video instruction library or verify another model in the supported printer finder.
Troubleshooting
If the Canon MX370 reset does not start
Printer is not detected
Change to a direct motherboard USB port, remove hubs, try another data-capable cable and disconnect other Canon or Epson devices. Restart Windows if the maintenance device was not installed correctly.
The printer still shows another error
Write down the exact code and check cartridges, paper path and power status. WIC Reset Connect cannot bypass an unrelated fault that prevents the printer from reaching the required maintenance state.
The connection stopped during reset
Do not repeatedly reuse random software or button combinations. Save the log, screenshot and key details. If a valid attempt was interrupted, use the replacement-key request or contact support.
Warning returns after restart
Confirm that the program reported success and that the printer was switched off for about 10 seconds. Check the exact counter or error again rather than assuming every service message is the waste ink counter.
Domande frequenti
Canon MX370 reset FAQ
How do I reset the Canon MX370 waste ink counter?
Prepare a direct USB connection, enter the correct 5-press service mode and run WIC Reset Connect with one valid key. Restart the printer after the success message.
Can this reset Canon MX370 errors 5B00–5B04?
The procedure is intended for waste ink absorber counter conditions associated with support codes 5B00, 5B01, 5B02, 5B03 and 5B04, plus related absorber warnings such as 1700. It does not repair a cartridge, scanner, paper-feed or print-head fault.
Can Canon MX370 be reset over Wi-Fi?
No. Service-mode communication requires a direct USB data connection to a Windows 7–11 computer.
Can I reset Canon MX370 with buttons only?
The button sequence enters service mode. WIC Reset Connect performs the electronic counter reset after Windows detects the printer.
How many STOP/RESET presses does Canon MX370 use?
The verified procedure used for this page requires 5 presses. Follow the sequence exactly and do not substitute instructions for another model.
Does an unused reset key expire?
No. An unused WIC Reset Connect key has no expiry date before use. One key completes one reset.
Does software replace the physical absorber?
No. The program clears the electronic counter. A saturated or leaking absorber must be cleaned or replaced before continued printing.
What should I save if the reset fails?
Keep the order email, key, screenshot and complete program message or log. Do not repeatedly change the procedure without recording the result.
Ready to continue?
Reset the Canon MX370 with the correct workflow
Confirm the model, connection and printer status first. Then use WIC Reset Connect with one activation key and keep the result message until the printer has restarted normally.